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👷🏻♂️ Is GRC Engineering the next DevSecOps?
GRC Engineering Podcast | Season 2 Episode 1: Build vs. Buy, GRC Success Metrics and Compliance Commoditisation with Justin Pagano, Director of Security Risk & Trust at Klaviyo
"Your security risk management function is ineffective." That single line in an audit report didn't just sting - it sparked a revolution.
But here's the twist: this frustration back then sparked his involvement years later getting the GRC Engineering movement kickstarted.
Why This Episode Matters
Justin isn't just another security leader - he's been instrumental in spearheading the GRC Engineering movement and co-authored the GRC Engineering Manifesto. When someone who's experienced GRC from every angle (software engineer, security practitioner, and GRC leader) says we need to fundamentally rethink our approach, it's worth paying attention.
The Problem with Traditional GRC
The conversation with Justin revealed several key challenges that plague traditional GRC approaches:
Being multiple degrees removed from actual security problems
Spending excessive time on manual documentation
Struggling to demonstrate tangible value and impact
Getting caught in the "meta-work" trap without driving real change
This disconnect between GRC activities and actual risk reduction creates a situation where teams can be incredibly busy without moving the needle on security outcomes.
The Build vs. Buy Dilemma: A Fresh Perspective
One of the most interesting insights from Justin challenges the traditional build vs. buy dichotomy. He introduces a third way: strategic partnerships with nimble vendors who can build solutions aligned with your vision. This approach is particularly relevant for areas like Third-Party Risk Management (TPRM), where:
Traditional solutions often fall short
Building in-house requires significant resources
Smaller, innovative vendors can offer customised solutions
Design partnerships can shape product development
This perspective shifts the conversation from a binary choice to a spectrum of options that organisations can leverage based on their specific context and needs.
The Future of GRC: Making Time for What Matters
Justin's vision for GRC Engineering isn't just about automation - it's about freeing up time for high-value activities:
Building deeper relationships with stakeholders
Understanding business context more thoroughly
Addressing complex, nuanced risk scenarios
Focusing on areas where human judgment is irreplaceable
By automating routine tasks and streamlining processes, GRC teams can focus on work that machines can't do - building trust, understanding organizational context, and driving strategic risk decisions.
Key Success Metrics for GRC Engineering
The conversation highlighted several ways to measure success in GRC Engineering initiatives:
Key Performance Indicators (KPIs) ⚡️
Process efficiency improvements
Time saved on routine tasks
Coverage of automated vs. manual processes
Key Risk Indicators (KRIs) 🎯
Ability to measure risk magnitude
Effectiveness of risk management strategies
Real-time risk monitoring capabilities
Key Control Indicators (KCIs) 🛡️
Control effectiveness measurements
Coverage across the organisation
Automation of control testing
The Real Value of GRC Engineering
Perhaps the most powerful insight from Justin is how GRC Engineering can transform the perception and impact of GRC teams:
Moving from document creators to strategic partners
Shifting from periodic assessments to continuous monitoring
Evolving from checkbox compliance to real risk reduction
Transforming from cost center to value driver
Want More? We've Got You Covered 🎧
Full episode available on:
Keep The Conversation Going
Think we're onto something? Here's what you can do:
Join the GRC Engineering community on LinkedIn
Check out grc.engineering, pull requests welcome!
Connect with Justin
Share it with that third-party risk team still sending endless questionnaires. 📋 ➡️ 🚀